D. Terms and Conditions of Online Courses Enrolment and Attendance
The online lessons, courses and seminars hosted on the Platform (collectively, Online Courses) are organised and administered by other individuals (Tutors) who use the Platform for this purpose, not by us. We are a third party providing the Platform for Online Courses to take place.
The Platform connects students with participating Tutors all over the world, to enable them to be taught a range of IT skills including computer programming, website building and blogging. The Platform is a teachers’ and students’ all-in-one place for teaching and learning in a digital classroom.
The following terms and conditions apply whenever you register your child for any of the Online Courses hosted on the Platform, and relate to your use of the Platform and to the Purchase Agreements (as defined below) made hereunder.1. Opening an account and placing an order
In order for your child to participate in a particular Online Course to be hosted on the Platform, you will have to first create an account and register your child for that Online Course through the Website.
When creating an account and registering for an Online Course, you will need to provide us with certain compulsory personal information. You confirm that all information and details provided by you to us are true, accurate and up to date in all respects and at all times.
You place an order on the site by completing the online checkout process at the https://platform.kodland.org/. Please read and check your order carefully before submitting it. You will be able to correct any errors before submitting your order to us.
When you create an account, we may ask you to use passwords or other means to allow you to access certain areas of the Website and to maintain your account security. It is your responsibility to maintain the confidentiality of your password and account information. We will not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. Should you become aware of or suspect any unauthorised use of your password or account, please contact us. If we are suspicious of any fraudulent activity coming from your account, we may refuse you access to your account and can delete your Account.
If you are under the age of 18 or if higher, the legal age in your country of residence, you may not register for any of the Online Courses hosted on the Platform unless your parent or legal guardian consents to your use of the Platform.
Where an Online Course has a maximum number of available places, registration will be subject to availability.2. Acceptance of registration and admittance to the Online Course
Please note that completion of the online registration process does not constitute acceptance of your request to register your child for and participate in an Online Course. Acceptance of the registration, will take place only when we confirm your order by email. Prior to such confirmation, we have the right to decline or cancel an order for any reason, including legal and regulatory reasons.
When completing the online checkout process, you will be presented with 5 possible Tutors that may deliver the specific Online Course you have chosen. The one Tutor that will provide the Online Course will be announced to you when we confirm that the registration has been accepted. Subject to availability, the decision as to who that Tutor will be will be made by the five Tutors.
Once we confirm your child’s admittance to an Online Course, you will at that point, automatically and without any further action being necessary, enter into a binding agreement with the Tutor appointed to purchase the Online Course from him or her (the Purchase Agreement
The Purchase Agreement and the contract that is created between you and us in respect of your use of the Platform to participate in Online Courses incorporates these Terms and Conditions.3. PaymentAccepted Payment Methods
You may pay by debit card, credit card or another alternative payment method specified as part of the checkout process. We may change the payment methods at any time but this will not affect any existing order.Price
The price of the Online Courses you order will be the price indicated on the order pages when you place your order. This price consists of the tuition fees payable to the Tutor for your child’s enrolment and subscription in the Online Course ordered by you.
The price of all Online Courses are in Euro (€) and includes VAT at the applicable rate.
The prices of the different packages are determined by the Tutors, and may vary depending on the number of modules and the period of time envisaged for the consumption of the modules. From time to time, discounts may be offered in the prices of Online Courses, which will be indicated at the Pricing section. It is clarified that any discounts offered through the Website will be offered solely by and at the discretion of the Tutors, not ourselves.
The prices applicable for Online Courses are subject to change at any time. If the price of an Online Course changes you will be given notice by us or by the Tutor. Such change will enter into effect upon renewal of your child’s subscription to the Online Course.Payment
If you place an order on the Website, then you acknowledge and agree that: (i) you will be charged through the payment method you have selected for your order and such other amounts that may accrue in connection with the order; (ii) that you will provide valid and current information for (a) yourself and (b) if applicable, another person, but only if you have first obtained their express consent to do so; (iii) that we may use tools, software or services of payment processors to process transactions on our behalf; and (iv) if your payment is not received by us for any reason from your card issuer, you agree to promptly pay all amounts due upon request and using the method that we reasonably prescribe.
The purchase price for any order you place on the Website during any billing cycle is payable fully in advance. Billing cycles will be communicated to you prior to approval of your order. For more information regarding the available packages and their billing cycles please click here
If you fail to pay any amounts by the time they become due, we reserve the right to suspend your use of the Platform. Simultaneously, the Tutor may terminate the Purchase Agreement with you by giving you written notice with immediate effect.
When the purchase price is paid to us, we will receive this on behalf of and as an agent of the Tutor, and you will to that extent be deemed to have fulfilled your payment obligations towards the Tutor.
For the Online Courses purchased from the Tutor, we will provide you ourselves with an invoice or receipt on behalf of the Tutor, unless the law applicable in the country where you are located requires that the Tutor provides the invoice or receipt directly to you.4. Organisation, administration and provision of Online Courses
The Tutors selected will deliver the Online Courses as set out on your order. We have no liability towards you or your child for the proper execution of the order by the Tutors.
The Tutors are solely responsible for the preparation, condition, content, quality and delivery of the Online Courses. Neither ourselves nor any of our employees are liable for the quality or delivery of the Online Courses administered by the Tutors.
The timetable and schedule of any Online Course you purchase will be communicated to you either by us or by the Tutor administering the Online Course following acceptance of your order.
Information regarding each Online Course is available in the “Courses” section of the Website, including information regarding the lessons’ characteristics, classrooms, and learning material.5. Participants’ obligations and conduct
When attending in an Online Course hosted on the Platform, all participants must:
- behave in a respectful, professional and appropriate way towards the Tutors and the other attendees;
- comply with all applicable laws and regulations relevant to the holding, organising, managing, administering and attending Online Courses or using the Platform;
- comply with all the instructions, directions or regulations issued by us or on our behalf relating to the use of the Platform or otherwise an Online Course hosted on it;
- not make illegal or defamatory postings;
- not act in a way that infringes the intellectual property rights of any third party;
- not copy, distribute, download, display, perform, reproduce, modify, edit, alter, enhance, broadcast or tamper with, in any way or otherwise use any material contained in the Platform, unless expressly permitted in writing; and
- not transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material.
We reserve the right refuse admittance or to remove any participant from any Online Course if their presence or behaviour creates a disruption to the Online Course or if they fail to comply with their obligations under these Terms and Conditions.6. Cancellations and rescheduling of classesRight to cancel within 14 days
If you are purchasing services or digital content through the Website as a consumer, you have the right to cancel all or part of your contract without giving any reason at any time up to 14 calendar days after the date we confirm your registration to an Online Course. In such case, you will be refunded for the price you paid for the Online Courses.
However, if you make use of any service provided under an Online Course (e.g. participating in a lesson or downloading any material) prior to the expiration of the 14-day period, you will lose your right to cancel. Before you make use of any of the content of an Online Course, you will be asked to tick a box to confirm that you consent to participate in the Online Course and that you acknowledge that this means you lose your right to cancel.
Where applicable, in order to exercise your right to cancel, you must announce this to us by means of a clear written statement (e.g. a letter sent by post or email) using our contact details at the top of the Terms and Conditions. You may also use the model cancellation form (but you do not have to), which can be found here
.Cancelling your child’s participation in the Online Course
Following the above 14-day period, you may cancel your child’s participation in an Online Course at any time, by informing us and the Tutor administering the Online Course in writing.
Whether you will be entitled to a refund in the event of cancellation and, if so, the amount of the refund will depend on the package and subscription plan which you have purchased.
Unless otherwise communicated to you at the time your cancellation is approved, we will normally be processing refunds on behalf of the Tutor.
Refund policies are at the discretion of the Tutors, who may at any time change these. Any changes to the refund policies will be communicated to you by us or by the Tutor before coming into effect.Rescheduling of classes
If your child is participating in a group Online Course, that is an Online Course where your child is not the only participant but is part of a group with other students, classes may not be rescheduled. In case your child misses or will miss a class, you may request for your child to participate in another group only for the purposes of replacing the missed class. However, this is subject to availability at the time, and provided a class appropriate for your child is being administered by another Tutor at that time.
If your child is participating in a one-on-one Online Course, that is an Online Course where your child is the only student, and your child misses or will miss a class, you may request from the Tutor administering the class to reschedule. Such rescheduling is subject to the availability of the Tutor and will be determined by the Tutor at the time.
If you wish for your child to have a supplementary one-on-one lesson or session with a Tutor for the purpose of catching up or if you feel that your child needs additional lessons for a particular subject, you may request from your Tutor to arrange for this. In such a case, any additional classes or sessions not part of your subscription plan will be charged extra.
You will not under any circumstances be entitled to a refund for any classes your child has missed that have not been rescheduled.
If for any reason the Tutor cannot make it to a class, a substitute Tutor will be assigned to deliver that class. In the very rare occasion that a substitute cannot be found, the class will be cancelled. In this case, and subject to availability, you may be offered the possibility for your child to participate free of charge in another class not related to your child’s Online Course.
The conditions for rescheduling of classes are ultimately at the discretion of the Tutors who reserve the right to adopt the above conditions, to change any part of them at any time or set different conditions altogether. For these matters, we advise that you contact the Tutors directly.7. Duration of your contract with us and of the Purchase Agreements
The Purchase Agreement and the contract that is created between you and us in respect of your and your child’s use of the Platform to participate in Online Courses lasts until your participation in the Online Course is completed or either of the two agreements is cancelled in accordance with these Terms and Conditions. Cancellation of the Purchase Agreement will automatically lead to the cancellation of the contract between you and us, and vice versa.8. Technical issues
You are responsible for procuring the necessary equipment for accessing and attending any Online Courses hosted on the Platform. We shall not be responsible for the reliability or continued availability or speed or quality of the telephone or internet lines and equipment that you use.
Furthermore, it is your responsibility to ensure that your systems are compatible with the technology of the Platform prior to registering for an Online Course.
We will not be liable or responsible for any technical issues which may arise as a result of your failure to ensure compatibility of our technology with your systems. Similarly, we are not liable for any deterioration, lack of availability (operation, transfer speed, coverage, roaming), delay, failure or lack of quality of data communications or networks.